Crafters Roost Workshop Policies

 

Registration Policy:

Workshops must have a minimum of 5 participants with a maximum of 12 participants. Contact us directly if you want to schedule a workshop with more or fewer participants.

Participants must register and pay for each Workshop in advance.  Registration may be done online at www.craftersroost.com and must be paid in full at the time of registering.  Registration for Workshops on Facebook or by e-mail will not be considered complete until paid in full. Registration must be completed at least 72 hours prior to the scheduled workshop.

Payment Policy:  

Payment for registration in any Workshop may be made by cash or by credit or debit cards only (VISA, MasterCard, Discover or American Express).  Payment will not be accepted in the form of checks.

 

Cancellation Policy:

If it becomes necessary to cancel your registration for any Workshop, in order to receive full credit you must cancel within three (3) calendar days prior to the scheduled Workshop.  Full refund credit will be offered in the same form as original payment or as credit for another Workshop of the same cost. No more than one (1) reschedule will be allowed.

If cancellation becomes necessary with less than three (3) calendar days before the Workshop, but prior to the date of the Workshop, no cash refund will be offered.  Refunds in the form of a Workshop credit will be given, as long as the Workshop kit has not been prepared.

Workshop credits will be honored for 90 days from original Workshop date only, otherwise original registration fee will be forfeited.

If you do not cancel or are a “no-show” for any Workshop, any registration fee paid will be forfeited and no refund or credit will be offered.  If it becomes necessary to cancel, or you are unable to attend the Workshop, you may send a friend or family member in your place to take your space in the Workshop.

If you find that you are unable to attend a Workshop in person on the scheduled date, we will add your name to a list of others who also are not able to attend.  Then, if there is enough interest, and if the Teacher agrees, we will do our best to schedule another date for a second Workshop.  

Out of courtesy to fellow students and the instructor, no one will be permitted to join the Workshop if they are more than 15 minutes late.  

 

If it becomes necessary for a Workshop to be cancelled by Crafters Roost, full refund credits or credits for another Workshop will be offered to each person registered.

We reserve the right to cancel or reschedule a Workshop if registered participants are below the minimum number required.  If this becomes necessary, a refund or credit towards a future Workshop will be given.

 

Children must be at least 10 years of age in order to attend any Workshop (unless it is a children's workshop), provided their fee has been paid prior to the Workshop and they are accompanied by an adult taking the Workshop. As a courtesy to others in the Workshop, no babies or small children, please.

Please note that photos of any Workshop project as seen on the Website, Blog, Facebook, or other social media may vary from the actual project.  As well, project samples may also vary from actual projects. While we do our best to provide students with materials needed to create projects as they’ve been depicted, these revisions may be required due to changes in product or availability of products from manufacturers, and are outside our control.  It may also become necessary for a Teacher to alter the design of the actual project to accommodate these changes.

 

We apologize if these policies seem harsh, but they are to help Crafters Roost prepare for each Workshop with enough supplies and materials for everyone, as well as insure no Workshop needs to be cancelled.  In this way, we can be sure everyone has fun and creates great projects!

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© 2018 Crafters Roost

Chandler, AZ | 480.477.1502

aimee@craftersroost.com

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